Entrepreneurs often create new lingo to describe the novel elements of their business. They do this for good reason – it’s difficult to describe new ideas with old terminology. If a new concept takes numerous words to describe every time it comes up, you can bet that new labels and a new lexicon will be created to make conversation easier.
Developing this lingo is a good thing as it helps
- Facilitate communication about these new ideas and
- Creates a culture around the product. New terminology has a great way of making products seems special or unique.
A challenge, however, arises when this lingo is used in investor pitches without explanation. Generally, I think including this lingo in the fundraising process is a good thing as it shows marketing savvy and gives investors more of a sense that the product is truly novel. The key to using lingo successfully, however, is to be sure to
- Only use lingo where it’s needed (if there is existing language for an idea, use the original concept) and
- Take the time to define the lingo.
I have found that many entrepreneurs struggle to clearly define the lingo that they’re using. Since to them the new word represents a concept, their explanations are often very abstract, further confusing the matter. To define them effectively, however, these new words need to be explained in a context that investors can understand. If the new product is a technology product, for example (e.g., Drop.io’s ‘Drops’ or Twitter’s ‘Tweets’), the entrepreneur should be careful to explain the product in its most basic form. For example, one might describe a tweet as a 140 character message sent to anyone following the author.
If you have catchy lingo for your new product, be sure to test it on your friends. If they don’t get it, try explaining it differently –you need to adjust, not them.